Managed IT Services Charlotte, NC
Results-oriented IT security and productivity solutions for mid-sized firms in Charlotte, North Carolina.

Managed IT Services in Charlotte That Strengthens Your Business
Do you wish IT made business easier rather than being a constant distraction? Not only can Network Essentials take the daily stresses of IT support off your plate, but we’ll improve your efficiency and productivity through IT strategy, and keep your business safe and compliant with our security services.
With an office just minutes from the I-77 and I-485 Interchange, we have been providing managed IT services to Charlotte, NC, business owners since 2002. Our tailored technology solutions are designed to set you up for success – both in the office and when working remotely. Leave your IT to us so you can focus on running your business.
Benefits of our managed IT services in Charlotte, NC
Customized solutions
Every business is unique; that’s why we offer 100% custom solutions tailored to your goals and budget.
Predictable costs
Our flat monthly rate means no hidden charges even if unexpected network outages or server failures occur.
Reduced risk
Proactive prevention measures and round-the-clock monitoring reduce your risk of costly downtime from network failures, cyberattacks, and data loss.
Increased productivity
Optimization of business applications and team efficiency ensure your business runs as effectively as possible.
Unlimited support
Our expert analysts are available 24/7, meaning you’ll never face an emergency alone.
Proactive, secure, compliant
Systems are designed to be available and secure, complete with the artifacts to prove regulatory compliance.
Our Charlotte Managed IT and Security Services
Managed IT services
Leave every aspect of your IT management and support to us, so you can focus on running your business.
Cloud and hosting solutions
Improve productivity, reduce costs and increase security with our hosted cloud solutions.
Data backup and recovery
Remain compliant with regulations and never lose access to your data with our data backup and recovery solutions.
Technology roadmap
Let our expert IT consultants guide you on the best course for your business goals and budget.
Managed cybersecurity
Gain peace of mind that your network, systems and data are secure with our comprehensive managed security services.
Data backup and business continuity planning
Ensure your data and systems are organized, secure and recoverable in the event of a disaster.
24/7 monitoring, response and support
Let our 24/7/365 Security Operations Center (SOC) protect against online threats, analyze and prevent security events in real-time, and provide round-the-clock emergency IT support.
In-office and remote-work security
Secure your servers and devices, both on-premises and remotely, with enterprise-class firewalls, MFA, SSO, mobile device planning and more.
Get Started With Our Charlotte IT Services

Discovery
Tell us about your business goals and IT support needs. Then we’ll schedule your on-site assessment and create a proposal.
Onboarding
Experience a seamless and secure transition, with all your IT support requests handled and your systems documented.
Partnering for Growth
Proactive policies and 24/7 monitoring ensure your network runs smoothly. Monthly reporting and quarterly business reviews keep your IT aligned with your technology roadmap and business goals.
Network Essentials Specializes in Managed IT for These Charlotte Business Sectors
Finance
We provide results-oriented IT for financial services firms, CPAs and RIAs, including cybersecurity that complies with SEC and FINRA regulations.
Manufacturing
We help manufacturers maintain 24/7 network availability and security while streamlining their technology to increase efficiency.
Law
As North Carolina’s leading provider of IT services for law firms, we help the legal sector organize its data, save time and improve cybersecurity.
Healthcare
Our managed IT Services for healthcare help practices improve their IT systems, network connectivity and security while remaining HIPAA-compliant.
Get in Touch For Premium Managed IT Services in Charlotte
Network Essentials
10610 Independence Point Parkway Suite C, Matthews, NC 28203
- (704) 206-8900
Get in Touch For Premium Managed IT Services in Charlotte
Network Essentials
10610 Independence Point Parkway Suite C, Matthews, NC 28203
- (704) 206-8900
Frequently Asked Questions About Our IT Services in Charlotte
If you’re juggling growth and information technology management, our managed IT services help you focus on what you do best: scaling your business.
Our 15-day onboarding process ensures immediate improvements, and our flat-fee billing eliminates any financial guesswork.
You’ll also experience 99.999% uptime, allowing your operations to run smoother than ever before.
Concerned about cybersecurity? We understand that and are ready to help you improve your protection strategy.
Unlike most managed services providers, we integrate top-notch cybersecurity right into our managed IT services.
We adhere to CISSP, CISM, and NIST standards, ensuring your data is never at risk.
In addition, we offer advanced security packages for those who want to take their protection to the next level.
Tired of waiting on hold for IT support? You shouldn’t have to. Our helpdesk answers 95% of calls live during normal business hours.
Plus, we offer real-time responses for all emergency calls, a 12-minute response time for all tickets, and a one-hour after-hours response time.
You’ll never feel left in the dark with our proactive communication approach.
Wondering if your IT services are actually helping you reach your business objectives?
Our executive business reviews and annual NPS campaigns provide valuable insights into how our IT services are performing.
You’ll also enjoy complete transparency with access to our account managers and senior leadership team.
We’re more than just another managed IT vendor; we’re your strategic partner in achieving your business goals.
Navigating the maze of IT compliance? Our managed IT services are designed to keep you ahead of the curve.
We follow CISSP, CISM, and NIST standards, ensuring you meet compliance requirements without any issues.
Additionally, our advanced security packages offer extra controls and reporting devices to meet even the most stringent regulations.