Charlotte Managed IT Services

Optimize your business performance and elevate productivity with reliable managed services.

Boost Business Productivity With Our IT Services in Charlotte

Outsource your IT challenges and focus on growing your business with a leading local managed services provider.

Why choose Network Essentials as your IT services provider?

  • Say goodbye to downtime with IT services that ensure 99.999% uptime so you can focus on your core business
  • Avoid data security risks with advanced cybersecurity services built on CISSP, CISM, and NIST standards
  • Get better ROI from your managed services with our convenient flat fees and 100% money-back guarantee
  • Return to work faster with proactive IT support backed by a 12-minute average response time for all tickets
  • Make smarter technology decisions with IT consulting from HDI-certified experts with 21+ years of experience

 

See Our Other IT Solutions in Charlotte, NC

 

 

Request a Quote For Our Managed Services in Charlotte

Testimonials

What Clients Say About Our Managed IT Services in Charlotte

For the first time I can remember, our employees are just plain happy with our technology!
David K.
GM, Service Business Charlotte, NC
We were connected with Network Essentials after several referrals from respected executives and business owners we knew. After interviewing several other highly referred MSPs to find the right fit, we selected Network Essentials because we were looking for a true IT partner that could implement standard software while also adapt to the industry-specific technology that we believe sets our company apart from our competitors.
Chris B., CFO
Transportation & Construction
Our Numbers

What Sets Us Apart from Other IT Services Providers in Charlotte?

12 Minutes
Average response time for support tickets
21+ Years
Providing reliable IT services
45+
Companies rely on our managed IT services

Network Essentials

Managed IT Services Charlotte

11121 Carmel Commons Blvd STE 350,
Charlotte, NC 28226, United States

Experience The Benefits of Our Comprehensive IT Services in Charlotte

Managed IT Services

Enhance efficiency with managed services that include flat-fee billing and a 15-day onboarding process to get you up and running fast and affordably.

Cloud Services

Elevate your cloud solutions with migration assistance, Microsoft 365 support, cloud hosting, and more, all backed by 99.999% guaranteed uptime.

Cybersecurity

Keep your data out of harm’s way with SOC services, endpoint detection and response and incident response that adhere to CISSP, CISM and NIST standards.

IT Support

Get back to work faster with real-time emergency responses, a 12-minute average ticket response, and a one-hour after-hours response time.

IT Helpdesk

Tired of being left on hold waiting for assistance? Our responsive helpdesk support services answer 95% of calls live during regular business hours.

Network Support

Benefit from seamless connectivity with network support services, including design, deployment, security, and monitoring for small and mid-sized businesses.

IT Consulting

Navigate through critical IT decisions with our HDI-certified consultants, who assist with planning, budgeting, strategy development, and more.

Data Backup and Recovery

When natural and digital disasters strike, our disaster recovery services get you back on track with rapid recovery, regular backups, and more.

IT Outsourcing

Grow your business with confidence while we use our technical expertise to manage your day-to-day IT tasks and deliver quality services and support.

Prioritize Long-Term Growth With Unmatched Managed Services in Charlotte

Managed IT Services in Charlotte, North Carolina

Protect Your Digital Assets With Our Robust Cybersecurity Services

Worried about data breaches and cyber threats? We understand that.

Data breaches can cost small to mid-sized businesses like yours an average of $4.45 million , a hefty cost that many cannot afford to shoulder.

Our managed IT in Charlotte connects you with cybersecurity services built on CISSP, CISM, and NIST standards, offering you unparalleled protection with:

  • SOC support
  • Endpoint protection
  • Vulnerability assessments
  • Business continuity planning
  • Malware and virus protection
  • NIST-aligned network design
  • 24/7 monitoring and response
  • And more

Accelerate Your Success: Rapid 15-Day Onboarding for Managed IT Services in Charlotte

Did you know that slow onboarding processes can set you back as much as $100,000 per year?

We understand the frustration that can cause. Our goal is to help you avoid those steep costs with an onboarding process that gets your managed IT started in just 15 days.

During the process, you’ll see rapid results and immediate benefits from your investment in our managed IT services.

Charlotte Managed IT Services

Streamline Operations and Boost Efficiency with Our Managed IT Solutions

Avoid losing time, money, and productivity with our reliable managed IT services in Charlotte.

IT Services in Charlotte, North Carolina

Get Real Insight Into IT Performance With In-Depth Executive Business Reviews

Frustrated by a lack of transparency? At Network Essentials, your satisfaction is our top priority.

As part of our managed services, we provide detailed executive business reviews that give you a clear picture of your IT performance while gauging your satisfaction.

Our account managers and senior management are always just a phone call away, ensuring our IT services in Charlotte are fulfilling your unique needs.

Enjoy Risk-Free Business Technology Services With a 30-Day Opt-Out Clause

A managed IT partnership should always provide value for your business. If our managed services are not delivering value, we offer a 30-day opt-out clause.

Simply give us written notice within the 30-day period, and we’ll hand over documentation and account controls and release you from your contract without penalty.

In addition, our 100% money-back guarantee gives you peace of mind and ensures you get exactly what you’re promised within your contract.

Managed IT Services in Charlotte
FAQ

FAQs About Our Managed IT in Charlotte

How do your managed IT services improve my business's efficiency?

If you’re juggling growth and information technology management, with our IT services in Charlotte you'll be able to focus on what you do best: scaling your business.

Our 15-day onboarding process ensures immediate improvements, and our flat-fee billing eliminates any financial guesswork.

You’ll also experience 99.999% uptime, allowing your operations to run smoother than ever before.

How do your managed services protect my business in Charlotte?

Concerned about cybersecurity? We understand that and are ready to help you improve your protection strategy.

Unlike most managed services providers, we integrate top-notch cybersecurity right into our managed IT services.

We adhere to CISSP, CISM, and NIST standards, ensuring your data is never at risk.

In addition, we offer advanced security packages for those who want to take their protection to the next level.

How responsive is your IT support team?

Tired of waiting on hold for IT support? You shouldn’t have to. Our helpdesk answers 95% of calls live during normal business hours.

Plus, we offer real-time responses for all emergency calls, a 12-minute response time for all tickets, and a one-hour after-hours response time.

You’ll never feel left in the dark with our proactive communication approach.

How do you ensure your IT services align with my business goals?

Wondering if your IT services are actually helping you reach your business objectives?

We’re more than just another managed IT provider; we’re your strategic partner in achieving your business goals.

You’ll also enjoy complete transparency with access to our account managers and senior leadership team.

Can your managed IT services handle compliance and regulations?

Navigating the maze of IT compliance? Our managed IT services are designed to keep you ahead of the curve.

We follow CISSP, CISM, and NIST standards, ensuring you meet compliance requirements without any issues.

Additionally, our advanced security packages offer extra controls and reporting devices to meet even the most stringent regulations.