Managed IT Services Provider

The leading IT security and productivity solution for small and mid-sized firms in North Carolina.

Are you experiencing technology problems like these?

Our employees are tired of frequent network downtime and other IT disruptions.

We’re worried a security incident or compliance violation could cause irreparable damage.

Business strategy should be our main focus but IT issues are a constant distraction.

We have concerns that security issues are putting our reputation at risk.

We feel underserved by slow and ineffective IT service providers.

Technology is overly complicated and does not support our business goals.

Need better managed services than your current IT?

If your current IT provider isn’t helping your business thrive, try Network Essentials. Having provided IT support to businesses since 2002, we understand the problems you face, and how to fix them.

Our skilled analysts value customer service as highly as finding solutions. We speak your language — no IT jargon, no time-wasting, just results-oriented IT services that get the job done right, first time.

Seeking managed IT services for zero downtime?

Our clients expect their technology to work for them, all the time. That’s why we’ve developed a support structure that ensures your employees’ needs are met and productivity is reliable.

Our experienced security analysts will set up and configure your systems with 24/7 monitoring systems, proactive remediation, and alerting systems to ensure your assets are available and protected.

No matter your industry or business size, we offer a partnership built on trust and accountability.

Let us show you how great IT is supposed to be!

Fully customizable IT services

Managed security services

Managed security provider

Leave it to our security experts to keep your systems aligned with the NIST Cybersecurity standard framework for comprehensive protection.

Business continuity planning

Ensure your critical systems and information can be recovered quickly in the event of a disaster.

Managed detection and response

Ensure threats are detected and dealt with swiftly, 24/7, and analyze threats to improve security.

Mobile device planning

Bring your work with you wherever you go, without risking a security incident.

Three steps to tailor-nade IT solutions for success

Discovery

Tell us about your business goals and IT support needs. Then we’ll schedule your on-site assessment and create a proposal.

Onboarding

Experience a seamless and secure transition, with all your IT support requests handled and your systems documented. Your custom IT roadmap provides a clear path for IT success.

Partnering for Growth

Proactive policies and 24/7 monitoring ensure your network runs smoothly. Monthly reporting and quarterly business reviews keep your IT aligned with your technology roadmap and business goals.

What clients say about our IT services

We decided to work with Network Essentials because we needed expert IT help to run our business. As physicians, we are under constant pressure to keep up with technology but do not have the time or expertise required in today's world.

Our current IT is flawless and we keep it up to date with the help of Network Essentials. We have solved many issues over the years but building bridges between different software providers has made our staff more productive.

We would not consider any other IT company!

We were connected with Network Essentials after several referrals from respected executives and business owners we knew. After interviewing several other highly referred MSPs to find the right fit, we selected Network Essentials because we were looking for a true IT partner that could implement standard software while also adapt to the industry-specific technology that we believe sets our company apart from our competitors.

Network Essentials helped us transition from reactive to proactive with regards to our network, data, and email security. It is difficult to express just how much of a headache technology was for our company previously; we frequently referred to it internally as a necessary evil. Network Essentials has completely changed that mindset. They are organized, knowledgeable, and responsive and truly partner with us so that we feel like we have an entire IT department within our company. Network Essentials is an invaluable resource for our company.

We switched out IT services company about a year and a half ago. We had outgrown our IT provider and needed a more professional approach. Network Essentials helped us update our back-office systems to more reliable and secure services. They reviewed all of our current services and suggested changes where necessary. We actually ended up saving money over our previous vendor.

Network Essentials’ services are easy to understand and priced so that you aren’t paying for services you don’t understand. When needed, the support has been timely and with quality people. Network Essentials has a professional process for making sure all your tickets get timely attention and by the right people.

Overall, I have been impressed with their services, processes, and staff and would recommend them to anyone who needs top-notch, professional IT managed services.