Augment your in-house team or have your IT entirely managed by us—backed by 21+ years of experience.
Why choose Network Essentials for IT outsourcing services in Charlotte ?
11122 Carmel Commons Blvd, Ste 350
Charlotte, NC 28226
Boost your operational efficiency through our flat-fee managed services, access to seasoned industry experts and a swift 15-day onboarding process.
Take your cloud to the next level with our migration support, Microsoft 365 expertise, and cloud hosting, all underpinned by 99.999% uptime.
Safeguard critical data with our SOC services, endpoint detection, and incident response, all compliant with CISSP, CISM, and NIST benchmarks.
Resume your work swiftly with real-time emergency solutions, a mere 12-minute average ticket response, and a one-hour response for after-hours issues.
Say goodbye to long hold times; our attentive helpdesk picks up 95% of calls live during standard business hours. You’ll speak directly to seasoned Tier 1-3 engineers.
Experience uninterrupted connectivity tailored for SMBs through our comprehensive network support, covering design, deployment, security, and ongoing monitoring.
Steer through pivotal IT choices with guidance from our HDI-certified experts, specializing in planning, budget allocation, and strategic development.
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Expand your enterprise fearlessly as we leverage our tech prowess to handle your daily IT operations and provide top-notch service and support.
Expert Network Support with Proactive Cybersecurity
In the digital age, a robust network isn’t just a luxury—it’s your business’s lifeline. But as threats evolve, so should your defenses.
With Network Essentials, you’re not just getting technical support; you’re arming your business with over two decades of network management expertise. Our focus?
Keeping your network running smoothly while proactively defending against cyber threats. And with a 12-minute average response time to tickets, you can be sure that support is always just a call away.
Don’t let unforeseen IT expenses throw your growth trajectory off course. Experience unparalleled transparency and predictability with our set rates—a feature you won’t find with most IT outsourcing firms.
Invest only in the Charlotte IT outsourcing services you truly require, be it 24/7 helpdesk support, cybersecurity measures, disaster recovery plans, or server assistance.
Rest easy knowing your invoice will be free of unexpected charges, setting us apart from the competition.
Why settle for less when it comes to cybersecurity?
Elevate your defenses and join the ranks of over 45 businesses, financial institutions, and healthcare providers who trust us.
Transform your IT landscape into an unassailable stronghold with features like:
Opt for the robust, streamlined security measures that small and large businesses rely on.
Reduce payroll and end unpredictable IT spending when you choose our outsourcing IT services in Charlotte.
Don’t let persistent IT hiccups grind your operations to a standstill, costing you valuable time and money.
Stay ahead of glitches with our proactive outsourced IT services. Receive real-time security alerts that act as your first line of defense against system vulnerabilities.
Gain 24/7 access to local IT pros who understand your business inside and out. Track ticket statuses through our top-tier ticketing system and stay updated via a transparent public dashboard.
Do you feel like you’re not getting the value you expected from your outsourced IT services? No worries. We’ve got a 30-day opt-out clause.
Just shoot us a written notice within those 30 days, and we’ll transfer all your documentation and account controls back to you, no strings attached.
Plus, our 100% money-back guarantee ensures you get precisely what was agreed upon, giving you absolute peace of mind.
Network Essentials is proud to offer specialized managed IT services to a diverse range of small and mid-sized businesses (SMBs) in Charlotte.
We cater to various industries, including healthcare, finance, retail, and manufacturing.
Whether you're an IT Manager looking for additional support, an Operations Manager aiming to streamline processes, or a C-suite executive like a CEO, CIO, or CISO seeking robust IT solutions, we have the expertise to meet your unique needs.
Our transparent flat-fee structure is designed to take the guesswork out of your IT budgeting. It covers a wide array of services, from cybersecurity measures to regular network maintenance and support.
The only instances where you might see a change in your billing are if you opt for special project work billed separately, approve tasks to be completed after regular business hours, or make changes to the number of users in your organization.
This approach allows you to plan your IT expenses without any hidden costs or surprises.
We understand that in today's fast-paced business environment, every minute counts. That's why we've committed to an average ticket response time of just 12 minutes.
For after-hours emergencies, we guarantee a one-hour response time. Additionally, our helpdesk support services are highly responsive, answering 95% of calls live during regular business hours.
This ensures that you're never left in the lurch and can get back to business as quickly as possible.
At Network Essentials, we take the security of your data and network very seriously.
Our services are compliant with industry-leading standards such as CISSP, CISM, and NIST. We offer advanced cybersecurity packages that include features like endpoint detection and response (EDR), as well as Security Operations Center (SOC) services.
Our proactive approach aims to identify and mitigate risks before they can impact your business, thereby reducing the potential for costly downtime.
What truly sets Network Essentials apart from other IT service providers in Charlotte is our extensive experience—21 years in the industry—and our exceptional customer satisfaction rating of 98.3%.
We also place a unique emphasis on cybersecurity, ensuring that your business is protected from all angles. Additionally, we offer a 100% money-back guarantee and a 30-day opt-out clause.
This means you can partner with us with complete confidence, knowing that we are committed to delivering value and peace of mind.
