About Us

Our mission

Network Essentials was born from a desire to make enterprise-level technology available to small and medium-sized businesses. Since 2002, we have been providing result-oriented, security-first IT services to small and mid-sized businesses headquartered in Charlotte, North Carolina.

Our tailored IT solutions are designed to boost your productivity and security, resulting in fewer headaches and more time to focus on your business. But we’re not just robots. Our incredibly friendly team knows that warm and responsive customer service is just as important as solving your IT problems. We will guide you every step of the way, using language you understand.

Our approach — Your success is our success.

After assessing how your company runs and learning about your business goals, timelines and budgets, we create an initial IT roadmap to success. This gives us both the chance to ensure we are a perfect fit before entering into an agreement.

We are so confident in our ability to exceed your company’s expectations that we don’t lock you into long-term contracts like our competitors. Instead, we offer an easy out with 30-day notice to all our clients, many of whom are still with us 20 years later.

Our core values

No shortcuts

We are committed to doing the job right the first time – no bandaids, no shortcuts.


Our solution-oriented IT analysts make your success their goal.

Take responsibility

We own problems and never pass the buck.

Go above and beyond

We innovate and do whatever it takes to make our service exceptional.