Managed IT Services Asheville, NC

Results-oriented IT services and productivity solutions for mid-sized firms in Asheville, North Carolina.

Strengthen your business with technology

Ready to focus on growing your business without stressing about IT? With Network Essentials’ managed IT services, Asheville business owners enjoy improved cybersecurity, connectivity and productivity – without breaking the bank.

We’ll handle all your technology needs, from advanced cybersecurity and data backup to tailored network design, IT strategy, remote-work solutions and 24/7 support. Let us strengthen your business with technology.

Benefits of our managed IT services in Asheville

Customized solutions

Every business is unique; that’s why we offer 100% custom solutions tailored to your goals and budget.

Predictable costs

Our flat monthly rate means no hidden charges even if unexpected network outages or server failures occur.

Reduced risk

Proactive prevention measures and round-the-clock monitoring reduce your risk of costly downtime from network failures, cyberattacks, and data loss.

Increased productivity

Optimization of business applications and team efficiency ensure your business runs as effectively as possible.

Unlimited support

Our expert analysts are available 24/7, meaning you’ll never face an emergency alone.

Proactive, secure, compliant

Systems are designed to be available and secure, complete with the artifacts to prove regulatory compliance.

Our Managed IT Services in Asheville

Managed IT services

Leave every aspect of your IT management and support to us, so you can focus on running your business.

Cloud and hosting solutions

Improve productivity, reduce costs and increase security with our hosted cloud solutions.

Data backup and recovery

Remain compliant with regulations and never lose access to your data with our data backup and recovery solutions.

Technology roadmap

Let our expert IT consultants guide you on the best course for your business goals and budget.

Managed cybersecurity

Gain peace of mind that your network, systems and data are secure with our comprehensive managed security services.

Data backup and business continuity planning

Ensure your data and systems are organized, secure and recoverable in the event of a disaster.

24/7 monitoring, response and support

Let our 24/7/365 Security Operations Center (SOC) protect against online threats, analyze and prevent security events in real-time, and provide round-the-clock emergency IT support.

In-office and remote-work security

Secure your servers and devices, both on-premises and remotely, with enterprise-class firewalls, MFA, SSO, mobile device planning and more.

Get Started With Our Asheville IT Services

Cloud Services in Charlotte


Tell us about your business goals and IT support needs. Then we’ll schedule your on-site assessment and create a proposal.


Experience a seamless and secure transition, with all your IT support requests handled and your systems documented.

Partnering for Growth

Proactive policies and 24/7 monitoring ensure your network runs smoothly. Monthly reporting and quarterly business reviews keep your IT aligned with your technology roadmap and business goals.

Network Essentials specializes in IT services for these Asheville business sectors


We provide results-oriented IT for financial services firms, CPAs and RIAs, including cybersecurity that complies with SEC and FINRA regulations.


We help manufacturers maintain 24/7 network availability and security while streamlining their technology to increase efficiency.


As North Carolina’s leading provider of IT services for law firms, we help the legal sector organize its data, save time and improve cybersecurity.


Our managed IT Services for healthcare help practices improve their IT systems, network connectivity and security while remaining HIPAA-compliant.

Get in Touch For Premium Managed IT Services in Asheville

Network Essentials

10610 Independence Point Parkway Suite C, Matthews, NC 28203

Get in Touch For Premium Managed IT Services in Asheville

Network Essentials

10610 Independence Point Parkway Suite C, Matthews, NC 28203

Frequently Asked Questions About Our Asheville IT Services

Our Asheville-based managed IT services comprehensively address your tech requirements. Our skilled IT team offers:

  • Daytime Support: From 6 AM to 6 PM, Monday to Friday, we’re available both in-person and remotely. Plus, we have round-the-clock emergency assistance via our SOC.
  • Active Security Measures: We ensure continuous monitoring and timely responses to vital cybersecurity concerns, along with regular software updates.
  • Network Management: We handle tasks like user account administration.
  • Threat Detection: We actively detect and counteract real-time security threats.
  • Standardized Security: We adhere to the NIST Cybersecurity Framework for all our clients.
  • Yearly Business Check-ins: We conduct annual reviews to align IT strategies with your financial plans, potential security risks, and objectives.

We are committed to a proactive, secure, and compliant approach in all we do.

Security Focus: With our owner being a CISSP (Certified Information Systems Security Professional), we prioritize security in all operations. 

We’ve structured our services around the esteemed NIST Cybersecurity Framework for consistent and dependable protection. 

By partnering with an external third-party for round-the-clock SOC services, we ensure top-tier internal security that, in turn, safeguards our clients. 

Our affiliations with Infragard, ISSA, and similar industry groups underline our commitment to future-proofing our clients’ security.

Accessibility: Our team is readily available. Beyond our continuous SOC services, we operate from 6 AM to 6 PM, Monday to Friday, ensuring we’re present to address any early-day IT challenges.

Our primary clientele consists of small to medium-sized businesses, ranging from 15 to 400 employees.

However, we are flexible and occasionally cater to smaller entities, especially in specific sectors like RIAs.

Our onboarding procedure is meticulously designed to reduce interruptions, address outstanding issues, and comprehensively document your network.

The process is tailored to each client, depending on their network’s condition and alignment with our baseline criteria.

We ensure transparent communication upfront to avoid unforeseen challenges. Plus, our fixed-rate pricing means there are no surprise charges for “consulting hours.”

We operate under a strict service level agreement (SLA) to guarantee prompt and dependable assistance.

You can reach us directly by phone from 6 AM to 6 PM, Monday through Friday. In case of emergencies, rest assured we’re just a call away.

All of our support packages include round-the-clock monitoring and swift responses to urgent system problems (under SLA level 1).

Should any issues arise outside regular hours, our standby engineering team guarantees a response within an hour.

Please note that after-hours support not falling under SLA-1 isn’t part of our standard package and will be billed on a time-and-materials basis.

For every new client, we offer face-to-face training sessions during the initial setup, guiding you on utilizing our services optimally and understanding our incident handling procedures.

Additionally, all of our clients have exclusive access to our digital training platform, which delves into diverse subjects from cybersecurity to mastering the Office Suite.

We also organize an annual CE cyber-training event and through our Advanced Security initiative, we provide specialized training focused on compliance.

Complete the form to request a quote for our managed IT services in Asheville