Charlotte IT Company

Maximize your productivity by resolving issues faster with one of the leading local IT firms.

Unlock Your Business Potential with
Charlotte's Top IT Firm

Overcome your current IT management challenges to grow your business confidently.

Reasons to choose Network Essentials as your IT services company:

  • Steer clear of downtime with an IT company that offers 99.999% uptime so you can focus on what matters most
  • Prevent risks and data breaches with managed security services backed by CISSP, CISM, and NIST standards
  • Improve your information technology ROI with flat fees and a 100% money-back guarantee from our IT company
  • Reclaim your daily productivity via proactive IT support services with a 12-minute average ticket response time
  • Ensure a better future for your business with tailored consulting services provided by HDI-certified experts

 

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Request a Quote From Our IT Services Company in Charlotte

Testimonials

What Clients Say About Our IT Services Firm in Charlotte

For the first time I can remember, our employees are just plain happy with our technology!
David K.
GM, Service Business Charlotte, NC
We were connected with Network Essentials after several referrals from respected executives and business owners we knew. After interviewing several other highly referred MSPs to find the right fit, we selected Network Essentials because we were looking for a true IT partner that could implement standard software while also adapt to the industry-specific technology that we believe sets our company apart from our competitors.
Chris B., CFO
Transportation & Construction
Our Numbers

Why Network Essentials is Among the Leading IT Companies in Charlotte

12 Minutes
Average support ticket response time
21+ Years
As a trusted local IT services company
45+
Businesses supported our IT company

Network Essentials

IT Company in Charlotte

11121 Carmel Commons Blvd STE 350,
Charlotte, NC 28226, United States

Get Premier Tech Solutions from One of the Top IT Firms in Charlotte

Managed IT Services

Maximize efficiency for your business with our convenient flat-fee billing and 15-day onboarding process that launches your managed services faster.

Cloud Services

Simplify your digital transformation with our migration support, Microsoft 365 support, reliable cloud hosting services, and guaranteed 99.999% uptime.

Cybersecurity

Never worry about the safety of your sensitive data with our SOC services, incident response, and endpoint detection that meet CISSP, CISM, and NIST standards.

IT Support

Resume your workday quickly with our 12-minute average ticket response, real-time emergency assistance, and one-hour after-hours support.

IT Helpdesk

Say goodbye to being left on hold, waiting for a response. Our helpdesk technicians answer 95% of the calls they receive live during business hours.

Network Support

Experience seamless connectivity designed for small and mid-sized businesses with network deployment, design, monitoring, security, and more.

IT Consulting

Make informed information technology choices with our HDI-certified consultants who guide your strategy, development, budgeting, and more.

Data Backup and Recovery

Rapidly recover from natural and digital disasters with our proactive data backup and recovery solutions that ensure you never miss a beat.

IT Outsourcing

Expand your operations by trusting our experts to manage your daily IT tasks with precision while providing superior services and support.

Experience Maximum Business Growth with Our IT Company in Charlotte

Charlotte IT Company

Improve Your Security Posture With Our Reliable Managed Security Services

Concerned about the security of your data and the increasing cyber threats? At Network Essentials, our goal is to put your concerns at ease.

Data breaches can be extremely costly, with an average price tag of $4.45 million. This is a burden that many businesses like yours cannot afford.

Our IT services company specializes in cybersecurity measures that adhere to CISSP, CISM and NIST standards, with services including:

  • SOC support
  • Endpoint protection
  • Vulnerability assessments
  • Business continuity planning
  • Malware and virus protection
  • NIST-aligned network design
  • 24/7 monitoring and response
  • And more

Fast-Track Your Managed Services With Our 15-Day Onboarding Process

Onboarding is a necessary process for launching your technology solutions, but it can cost your business as much as $4,100 per new user.

At Network Essentials, we help you avoid these steep costs with an onboarding process that gets your IT services up and running in only 15 days.

As one of the top local IT services companies in Charlotte, we’ve designed a process that enables you to see real results and instant benefits from using our managed services.

IT Company in Charlotte

Regain Your Productivity Today with the Assistance of a Trusted IT Services Firm in Charlotte

Prevent time and financial losses by working with one of the leading local IT firms

IT Company in Charlotte North Carolina

Prioritize Performance Improvement With Detailed Executive Business Reviews

Want to gain a proper understanding of your IT performance while improving transparency? When you partner with us, we prioritize your satisfaction.

Our IT company provides tailored business reviews that give you a clear overview of your IT performance and measure how satisfied you are.

We also put you in direct contact with our dedicated account managers and senior management team, who are always on call to ensure that our IT services meet your requirements.

Experience Reliable IT Services With Zero Risk With Our 30-Day Opt-Out Clause

When you enter into a managed IT partnership, it’s crucial to ensure that it brings real value to your business.

In the event that our managed services don’t meet your expectations, we provide a convenient 30-day opt-out clause.

All you need to do is notify us in writing within the 30-day period, and we will promptly hand over all documentation and account controls and terminate your contract without penalty.

Our commitment to excellence is backed by a 100% money-back guarantee that ensures you will receive all of your managed services as promised within your contract.

Charlotte IT Company
FAQ

FAQs About Our Tech Company in Charlotte

What makes your IT services company stand out?

Network Essentials goes beyond being a mere IT services company. We act as a strategic partner, focusing on IT strategy, planning, support, security, and managed services.

Our distinguishing feature is our emphasis on cybersecurity, ensuring your business thrives without compromising security.

In addition, our services are backed by a 98.3% CSAT rating, with over two decades of experience as IT specialists.

What kind of support can I expect from your IT company?

Our IT support features a stellar 12-minute average ticket response, in addition to 99.999% guaranteed uptime.

When you partner with us, we ensure real-time responses for emergencies and help desk services that answer 95% of calls during regular business hours.

For issues that occur after hours, we guarantee a one-hour average response time.

What is your IT firm’s approach to cybersecurity?

While many IT services companies offer cybersecurity as an add-on, we include it at the core of our managed services.

From endpoint detection to incident response retainers, we ensure you are well-guarded against potential breaches. We also provide SOC services through Arctic Wolf.

This robust cybersecurity approach sets us apart, giving you peace of mind.

How can your IT company align with my business goals?

With a clear understanding of the challenges small and mid-sized businesses face, we design our services to align your IT with your objectives seamlessly.

Our unique structured onboarding process ensures you see rapid results, with immediate fixes and upgrades implemented within just 15 days.

Additionally, our executive business reviews ensure you’re always in sync with your IT investments and future planning.

What if I’m not satisfied with your services?

Network Essentials isn’t just another IT company; we’re your trusted IT partner. We stand by our promise of delivering unparalleled value.

If, for any reason, our technology solutions don’t meet your expectations, we offer a 100% money-back guarantee.

Plus, our 30-day opt-out clause ensures you always have the freedom and flexibility to make decisions that best suit your business needs.