Overcome your current IT management challenges to grow your business confidently.
Why choose Network Essentials as your IT company?
11122 Carmel Commons Blvd, Ste 350
Charlotte, NC 28226
Maximize efficiency for your business with our convenient flat-fee billing and 15-day onboarding process that launches your managed services faster.
Simplify your digital transformation with our migration support, Microsoft 365 support, reliable cloud hosting services, and guaranteed 99.999% uptime.
Never worry about the safety of your sensitive data with our SOC services, incident response, and endpoint detection that meet CISSP, CISM, and NIST standards.
Resume your workday quickly with our 12-minute average ticket response, real-time emergency assistance, and one-hour after-hours support.
Say goodbye to being left on hold, waiting for a response. Our helpdesk technicians answer 95% of the calls they receive live during business hours.
Experience seamless connectivity designed for small and mid-sized businesses with network deployment, design, monitoring, security, and more.
Make informed information technology choices with our HDI-certified consultants who guide your strategy, development, budgeting, and more.
Rapidly recover from natural and digital disasters with our proactive data backup and recovery solutions that ensure you never miss a beat.
Expand your operations by trusting our experts to manage your daily IT tasks with precision while providing superior services and support.
Concerned about the security of your data and the increasing cyber threats? At Network Essentials, our goal is to put your concerns at ease.
Data breaches can be extremely costly, with an average price tag of $4.45 million. This is a burden that many businesses like yours cannot afford.
Our IT services company specializes in cybersecurity measures that adhere to CISSP, CISM and NIST standards, with services including:
Onboarding is a necessary process for launching your technology solutions, but it can cost your business as much as $4,100 per new user.
At Network Essentials, we help you avoid these steep costs with an onboarding process that gets your IT services up and running in only 15 days.
As one of the top local IT services companies, we’ve designed a process that enables you to see real results and instant benefits from using our managed services.
Prevent time and financial losses by working with one of the leading local IT firms.
Want to gain a proper understanding of your IT performance while improving transparency? When you partner with us, we prioritize your satisfaction.
Our IT company provides tailored business reviews that give you a clear overview of your IT performance and measure how satisfied you are.
We also put you in direct contact with our dedicated account managers and senior management team, who are always on call to ensure that our IT services meet your requirements.
When you enter into a managed IT partnership, it’s crucial to ensure that it brings real value to your business.
In the event that our managed services don’t meet your expectations, we provide a convenient 30-day opt-out clause.
All you need to do is notify us in writing within the 30-day period, and we will promptly hand over all documentation and account controls and terminate your contract without penalty.
Our commitment to excellence is backed by a 100% money-back guarantee that ensures you will receive all of your managed services as promised within your contract.
Network Essentials goes beyond being a mere IT services company. We act as a strategic partner, focusing on IT strategy, planning, support, security, and managed services.
Our distinguishing feature is our emphasis on cybersecurity, ensuring your business thrives without compromising security.
In addition, our services are backed by a 98.3% CSAT rating, with over two decades of experience as IT specialists.
Our IT support features a stellar 12-minute average ticket response, in addition to 99.999% guaranteed uptime.
When you partner with us, we ensure real-time responses for emergencies and help desk services that answer 95% of calls during regular business hours.
For issues that occur after hours, we guarantee a one-hour average response time.
While many IT services companies offer cybersecurity as an add-on, we include it at the core of our managed services.
From endpoint detection to incident response retainers, we ensure you are well-guarded against potential breaches. We also provide SOC services through Arctic Wolf.
This robust cybersecurity approach sets us apart, giving you peace of mind.
With a clear understanding of the challenges small and mid-sized businesses face, we design our services to align your IT with your objectives seamlessly.
Our unique structured onboarding process ensures you see rapid results, with immediate fixes and upgrades implemented within just 15 days.
Additionally, our executive business reviews ensure you’re always in sync with your IT investments and future planning.
Network Essentials isn’t just another IT company; we’re your trusted IT partner. We stand by our promise of delivering unparalleled value.
If, for any reason, our technology solutions don’t meet your expectations, we offer a 100% money-back guarantee.
Plus, our 30-day opt-out clause ensures you always have the freedom and flexibility to make decisions that best suit your business needs.