Cloud Services Charlotte, NC

Total productivity solutions for small- and mid-sized firms in Charlotte, North Carolina.

Get productive in the cloud

Cloud computing is essential for Charlotte business-owners who prioritize productivity. Not only does it simplify sharing data between teams, it empowers your employees to access company files from anywhere, using any device.

However, the costs and cybersecurity risks associated with cloud solutions are complex and confusing. Network Essentials helps business owners navigate this with comprehensive, flat-fee cloud services in Charlotte, NC, complete with security solutions tailored to your budget and individual threat landscape.

Benefits of our cloud services in Charlotte, NC

Improved connectivity

We ensure your cloud connection is dependable so your workforce can access critical applications and maintain productivity.

Reduced risk

Connect to your data and applications securely from anywhere, at any time, with our cloud security solutions.

Increased productivity

Let your employees work from anywhere with secure and reliable access to files, software and business applications.

Predictable costs

With our flat monthly rate covering support, hosting and application licenses, you won’t have to worry about nasty surprises or hourly costs racking up a big bill.

Scalability

We help you add and remove users easily, ensuring you only pay for what you need.

Expert support

Our expert analysts are available 24/7, meaning you’ll never face an emergency alone.

Our cloud services in Charlotte, NC

Microsoft 365

Migrate your emails to M365 (Office 365) with zero downtime; set up Teams, One Drive, SharePointMS Licensing, MS Intune and more; and secure your systems and endpoints properly in the cloud.

Hosted VoIP

Make voice calls over the internet using our reliable providers, vetted and set up by our expert team.

Hosted backup

With our built-in data backup solutions and secure data storage, you’ll never have to worry about losing your data in the event of a disaster.

Other hosting services

Gain 24/7/365 access to your servers, desktops, CRMs, accounting solutions and more with our hosting services, and only pay for what you need — ideal for distributed offices, remote workers and mobile sales teams.

Initiate Your Charlotte Cloud Service Experience with Network Essentials

Cloud Services in Charlotte

Discovery

Tell us about your business goals and IT support needs. Then we’ll schedule your on-site assessment and create a proposal.

Onboarding

Experience a seamless and secure transition, with all your IT support requests handled and your systems documented.

Partnering for Growth

Proactive policies and 24/7 monitoring ensure your network runs smoothly. Monthly reporting and quarterly business reviews keep your IT aligned with your technology roadmap and business goals.

Network Essentials specializes in cloud services for these Charlotte business sectors

Finance

We provide results-oriented IT for financial services firms, CPAs and RIAs, including cybersecurity that complies with SEC and FINRA regulations.

Manufacturing

We help manufacturers maintain 24/7 network availability and security while streamlining their technology to increase efficiency.

Law

As North Carolina’s leading provider of IT services for law firms, we help the legal sector organize its data, save time and improve cybersecurity.

Healthcare

Our managed IT Services for healthcare help practices improve their IT systems, network connectivity and security while remaining HIPAA-compliant.

Get in Touch For Premium Cloud Services in Charlotte

Network Essentials

10610 Independence Point Parkway Suite C, Matthews, NC 28203

Get in Touch For Premium Cloud Services in Charlotte

Network Essentials

10610 Independence Point Parkway Suite C, Matthews, NC 28203

Frequently Asked Questions

Our comprehensive managed IT services cater to a wide range of your technology requirements. Count on our IT experts to deliver:

  • Day-to-Day Support: We are available from 6am to 6pm, Monday to Friday, offering both in-person and remote helpdesk support. Plus, we have a 24/7 emergency response via our SOC.
  • Active Security Measures: We ensure continuous surveillance and timely interventions for pressing cybersecurity challenges and conduct regular software updates.
  • Network Oversight: This includes tasks like user account management.
  • Standardized Security Protocols: We adhere to the NIST Cybersecurity Framework for all our clientele.

Our commitment to proactivity, security, and compliance sets us apart.

Unwavering Focus on Security: Guided by our CISSP-certified leadership, we’ve embedded a robust security ethos throughout our operations. 

We’ve anchored our offerings around the reputable NIST Cybersecurity Framework, ensuring both stability and foresight. 

Collaborating with a specialized third party, we maintain 24/7/365 SOC oversight, fortifying our internal defenses and, by extension, safeguarding our clientele. 

Our active memberships with groups like Infragard and ISSA showcase our commitment to pioneering security measures for our clients.

Employee Growth and Well-Being: We prioritize our team’s growth and well-being. 

Accessibility: Our team is readily available. Beyond our continuous SOC services, we operate from 6 AM to 6 PM, Monday to Friday, ensuring we’re present to address any early-day IT challenges.

Our services are best suited for businesses ranging from 15 to 400 employees.

However, we are fully adaptable and occasionally collaborate with smaller businesses, particularly in specialized sectors like RIAs.

Our onboarding is meticulously crafted to ensure minimal disruptions and address any outstanding concerns, all while capturing a comprehensive snapshot of your network.

The process is tailored, taking into account the unique network conditions of each client and their alignment with our baseline criteria.

We prioritize transparency, keeping you informed every step of the way. And with our fixed-rate approach, you’ll never worry about unforeseen “consulting hours.”

Guided by our service level agreement (SLA), we are committed to prompt and dependable responses.

You can directly reach us by phone between 6 AM and 6 PM from Monday to Friday. For more urgent matters, rest assured we’re always just a dial away.

Yes, indeed. All of our support packages come with continuous monitoring and rapid responses for urgent system challenges covered under SLA level 1.

If you face issues outside regular hours, our standby engineers guarantee a response within an hour.

However, any after-hours assistance outside of SLA-1 parameters is not part of our standard package and follows a time-and-materials billing approach.

Yes, we do. Every new client benefits from face-to-face training sessions as they join us, ensuring they’re well-versed in utilizing our services and understanding our incident handling procedures.

Additionally, all of our clients have exclusive access to our digital learning platform, which covers an array of topics from cybersecurity essentials to mastering the Office Suite.

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