What is Managed IT Support Services?

Managed IT support services is the practice of outsourcing the responsibility for maintaining, and managing a company’s IT infrastructure to a third-party provider. Managed IT services can include all aspects of an organization’s IT operations, including but not limited to:

managed IT services can help you improve your company's overall efficiency and productivity.
Manages Services vary from provider to provider

– Desktop and server support

– Network design, implementation and management

– Security

– Disaster recovery

– Cloud computing

Managed IT services can be provided on a proactive or reactive basis, depending on the needs of the organization. Managed IT service providers typically offer their services on a monthly, per-user basis.

The benefits of managed IT services include:

– Increased uptime and availability of IT systems

– Reduced IT costs

– Increased efficiency and productivity

– Improved security

– Enhanced disaster recovery capabilities.

Network Essentials Managed IT Services

If you are considering outsourcing your company’s IT operations then managed IT services then we might be the right solution for you. Managed IT support service providers can help take the burden of managing your IT. Network Essentials has been running as a Flat-fee Proactive Managed Service Provider (MSP) since 2005. Since then we have constantly improved our services to where we now have only two service offerings.

Standard MSP Services

All our our services include what business need to run efficiently. All the support, onsite and remote support, Network Administration, IT guidance by trained staff with collectively over 100 years of IT paid experience. Your systems are also protected by our proactive monitoring and responding to critical alerts 24/7/365. For example, If your Internet goes down at 2 am our engineering team responds to the ISP on your behalf.

Our standards are built on the NIST Cybersecurity framework. This gives us the ability to use a set of defined standards to build and measure our services around. Not all businesses need all the complexities that this cyber framework offers so we are easily able to cater to most clients needs. We use these guidelines in our Executive business reviews to ensure our services align with the business needs.

Advanced Security MSP Services

The advanced security services offer the above features but also includes the tools and additional controls to help align the business with compliance regulations. When Network Essentials founder became a CISSP in 2014 we shifted our core focus to “Security First” architecture. Since then we have worked to constantly improve our clients resilience to system downtime.

If you are interested in outsourcing IT services, click here to schedule a meeting with an experienced specialist.